Return Policy

While we do not offer returns or exchanges on our sauce, if there is an issue with damaged or incorrect orders, please email photos to bungoyaki@bungoyaki.com of the damage and/or to confirm which incorrect item was shipped. This will help us analyze the potential cause and work to prevent similar issues for you and other customers in the future.

Once we receive the photos, we will ship you a replacement. We apologize for the inconvenience and thank you for your understanding.

For any additional questions, comments, or feedback, please reach out to us at bungoyaki@bungoyaki.com.